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Water Billing & Service
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Contact
Lois Calarco
Senior Account Clerk
Vickie Murphy
Clerk
Address:
Memorial City Hall
24 South Street
Auburn, NY 13021
Phone:
315.255.4142
Fax:
315.252.4182
Hours:
Monday - Friday 8am until 4pm
The Water and Sewer Billing Office is responsible for utility billing and maintenance of about 9,300 accounts.  Both monthly and quarterly billing requires processing of approximately 3,000 bills each month.

As a reminder, City water bills are liens on the property where service was provided, and therefore are routinely sent to the owner of the property.  Landlords and tenants should make other arrangements to obtain billing information, if the water bill, by lease agreement, is the responsibility of the tenant.


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Memorial City Hall: 24 South, Auburn, NY 13021
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